Factors Guidance Hub

16.3.2026 - | Her Majesty's Revenue and Customs

Public service pension schemes administrators can access scheme factors and guidance from a new online hub developed by the Government Actuary’s Department.

The new GAD Factors Guidance Hub makes it easy for administrators of public service pension schemes to locate actuarial factors (within the consolidated factors workbooks) and guidance for their use for the public service pension schemes.

Information in one area

GAD provides thousands of actuarial factors for schemes which enable members to vary the form of benefit payments from their pension scheme. This might include:

More than 400 sets of guidance are required to accompany the actuarial factors, so that administrators have relevant information and formulae which explain their use.

In the past, guidance documents were prepared for and provided to each of the public service pension schemes individually. Their onward sharing varied, with some schemes displaying factors and guidance on their own websites and others not sharing them. Where factors and guidance were shared, this tended to be the most recent guidance only.

As a result of the McCloud remedy, a further suite of guidance has been required to ensure correct implementation. In some cases, remedy requires reference back to factors and guidance that applied historically.

The Hub brings all the information – past and present guidance (including McCloud remedy) and factors - together in one area, in a standardised and consistent way.

Streamlined reviews

As part of developing the hub, the structure of the guidance was reviewed and revised to better meet the needs of users and to bring efficiencies to future updates. These updates include:

GAD actuary and project lead, Sam Watts said, “The GAD Factors Guidance Hub provides a wealth of information that previously was difficult to track down and time consuming to update. The vision for and implementation of this Hub used skills from a range of people across the department who collaborated brilliantly to produce this product, of which I am very proud!”

https://www.gov.uk/government/news/factors-guidance-hub