DfT and MCA maritime passenger accessibility survey 2024

24.4.2026

  | Her Majesty's Revenue and Customs

 Survey of maritime passengers, including people with reduced mobility, to find out about their experiences of using ferries or cruise ships. 


Annual survey of maritime passengers, including people with reduced mobility, to find out about:


their experience of travelling on ferries or cruise ships
how effective the provision of assistance has been, as required by regulation EU1177/2010

This survey is carried out by the Department for Transport and Maritime and Coastguard Agency.

View previous editions of this survey:


DfT and MCA maritime passenger accessibility survey 2023
DfT and MCA maritime passenger accessibility survey 2022
Summary of the MCA disabled passenger satisfaction survey 2019

https://www.gov.uk/government/publications/dft-and-mca-maritime-passenger-accessibility-survey-2024